A WhatsApp receptionist for your clinic that answers when the desk is closed
Bader is a WhatsApp receptionist for clinics. It answers patients' questions about hours, location and treatments from the information you give it, books a first visit into your calendar (Standard plan) and passes anything medical to your team. It does not give medical advice.
A patient gets home at eight, remembers the tooth that has been bothering her all week, and writes to your clinic at 11 pm. Your team sees it at 9:30 the next morning. Bader answers that message from the information you give it: hours, location, which treatments you offer, how to book. It books the visit or collects the details, and hands the conversation to your team when it should.
What it handles for a clinic
- Opening hours, address and how to get there, in the patient's language.
- Which treatments and doctors you list, using only what you wrote down.
- Booking a first visit into your calendar, offering free slots only (Standard plan).
- Collecting a name, a number and the reason for the visit, so your team starts the day with a list.
- A daily summary to the manager (Standard).
What stays with your team
Bader does not give medical advice, diagnose or reassure about symptoms. When a message sounds medical, urgent or like a complaint, it says so, passes the chat to a named person on your team. If nobody is on chat, it tells the patient the team will get back to them and creates a follow-up for your staff. You decide who takes handovers and in which hours.
Your patients' messages stay yours
Bader runs on your own WhatsApp number and Meta business account. Each clinic's data is kept separate from every other business's. Message text is kept 90 days by default, and you can set 7 to 3,650 days in your dashboard. We do not sell the data or use it to train models for other clients. A patient can stop messages at any time by sending STOP.
Which plan
Booking and the daily summary are part of the Standard plan, with up to 1,000 conversations a month. If you only want answers and collected enquiries, Starter covers that. The price comes in a written proposal after a quick call.
Try a dental clinic sample
The Try Bader page has a dental clinic with invented information. Ask it about Saturday hours or a first visit. Replies come from an AI and can be wrong, so do not type real personal details.
FAQ
Will it answer in Arabic when the patient writes in Arabic?
Yes. It replies in the language and script the patient used: Arabic, English or Arabizi.
Does it give medical advice?
No. It answers questions about your clinic from your information and passes anything medical to your team.
Can it book into my diary?
Yes, on Standard and Plus. It works with Google Calendar, and offers only free slots.
What happens to a patient who wants a person?
Bader passes the chat to the named person on your team. If nobody is on chat, it tells the patient the team will get back to them and creates a follow-up for your staff. It never pretends to be human.
Where is patient data stored?
We confirm the hosting region in the agreement. Each clinic's data is kept separate, and you can ask us to export or delete it.
How much does it cost?
The price comes in a written proposal after a quick call. See "Which plan" for what each plan includes.